Refund Code Request Setup

1. Go to Back office

2. Settings. Then, Location/Branches'

3. Select the Location

4. Under "POS TILL". Select/Identify Manager on each location

5. Use SMS Address (Email) to send the Auth code

6. SAVE

Part of using codes requires:

Creating and identifying a manager (below are the steps)

1. Go to Back office

2. Select Employees

3. Click Employees

4. Select the Employees name to edit

5. Click the Box for "Order Manager"

6. Save

Setting up notifications

1. Go to Back office

2. Go to Settings

3. Click Notifications

4. Click on "Process refund code"

5. Set to locations you want. Click "Push" and "Email" Box

6. SAVE

You can also refund w/o the product

1. Go to Orders

2. Select "Location" and "Date". Then search

3. Hit the "edit" icon on top of product

4. You can "refund with products" or "refund without products"

5. Send request code

6. Enter the code