How to Refund/Cancel a Layaway
Alexiz
Last Update hace 2 años
1. Select Customers from the bottom button bar. Type the customers name in the search bar, then select Edit next to their name. Select the Orders tab on the customer profile to find the layaway, then select the pencil next to the layaway. Select Refund.
2. Select the Payment Type the customer would like to receive their refund in. DO NOT write anything in the Amount Tendered box. The Refund Amount on the right side of the screen will show how much will be refunded. Select Process to complete the Refund.
3. Select Cancel Transaction from the Payment Types in order to cancel the transaction, making sure it won't show up on the customer's order list or any reports.